Josh Grose

Head of Growth at Common Room

What you will learn:

• The business value of delivering a healthy, vibrant communities.
• The segmentation practice, hyper personalization and why it’s important to communities.
• How to avoid the echo chamber approach on listening to members.
• Building programs using the results of segmentation.

Every day, Josh works with community builders at various stages in the journey, primarily in B2B community building, but also frequently with web3 and creators. His experience has been as a leader that understands how businesses are run and connecting the dots between community and the c-level. 

He’s also been a part of launching a product through community and has seen the impact of having a weaker community than the competitors. He knows how to navigate the tactical part of community management and measurement as well as the strategic outcomes, such as headcount planning and pipelines generated through community.